Frequently Asked Questions
Everything you need to know about our tapestry fashion and your shopping experience.
What makes Signare Tapestry products unique?
Our products are crafted using premium woven tapestry fabric, inspired by world-class art and nature. Unlike printed designs, our patterns are intricately woven into the textile, providing a rich texture and long-lasting durability for our bags and home accessories.
How do I care for my tapestry bag?
To maintain the beauty of your bag, we recommend spot cleaning with a damp cloth and mild detergent. Avoid machine washing or soaking the item. For storage, keep it in a cool, dry place away from direct sunlight to prevent fiber degradation.
What are your shipping costs and delivery times?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination. Shipping costs are calculated at checkout based on weight and location.
Can I return an item if I am not satisfied?
Yes, we offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return the item in its original, unused condition with tags attached for a full refund or exchange.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your products ethically produced?
Signare is committed to ethical manufacturing. We work closely with our supply chain to ensure fair labor practices and high-quality production standards for every piece in our tapestry collection.